"That wasn't the reaction I expected!"
Something can sound perfectly reasonable when I think it in my head, but occasionally I get a reaction that tells me that what I said didn’t come across the way I wanted. I might get a more emotional response than I expected. It’s only when I reflect on it afterwards that I can see where the wires might have become crossed.
Whether it’s with partner, coworker, friend or family member, we’ve all had moments like this. Moments where a seemingly normal adult conversation becomes a tense exchange. It’s easy to get drawn into a defensive back and forth. Here I explain how 3 Ps can help you have the impact you intended.